Shipment processing time
All orders are processed everyday until 15:00, have a tracking number and is being shipped with door to door courier EMS from GREECE. International shipping will cost according to your country and it 3- 5days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days only.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please note that EU countries has no additional fees or taxes for goods shipped from Greece.
If you received your order damaged, please contact us and the shipment carrier to file a claim to EMS.
Please save all packaging materials and damaged goods before filing a claim.